Scenarios
Make a complaint | Customer Service Dashboard | Case Type Workflow | View on Jadu Library |
Schedule and pay for pest control | Customer Service Dashboard | Case Type Workflow | Available soon |
Report a pothole (Video) | View in PB labs | Case Type Workflow | View on Library |
Check CTAX balance and Set up Direct Debit to pay Council Tax |
Schedule and pay for a Bulky Uplift | Customer Service Dashboard | Case Type Workflow | Available soon |
Notify a change of address (existing) | mygovscot myaccount (SBC) | View on Library |
Out of hours calls | Customer Service Dashboard | Case Type Workflow |
Schedule and pay to dump waste | Customer Service Dashboard | Case Type Workflow |
Report and schedule a Housing Repair | Customer Service Dashboard | Case Type Workflow |
Renew a private hire car licence (using bisaccount) | Customer Service Dashboard | Case Type Workflow |
Using Paypoint to collect a Scottish Welfare Fund (SWF) payment | Customer Service Dashboad | Case Type Workflow |
Using Paypoint to pay Council Tax (Swipe Card & Bar code ): |